Simply put, a Bitcoin casino is an online casino that either accepts BTC as the sole means of deposits and withdrawals or offers it as one of the payment methods alongside regular fiat currencies. Online casinos that operate on blockchain technology are sometimes called Bitcoin casinos. The main purpose of Bitcoin casinos is to cater to players who require a higher degree of anonymity and faster transactions when playing over the internet.
Additionally, Bitcoin casinos not only offer a comprehensive range of table games and game slots like regular online casinos, but also many Bitcoin-specific games with special features such as Bitcoin blackjack and Bitcoin roulette. also offers games.
How Do Bitcoin Casinos Work?
When using a Bitcoin casino, you first need to find a casino that not only accepts Bitcoin, but is reputable, trustworthy and safe for your money.
Most Bitcoin casinos work just like traditional casinos, except for the fact that you deposit and withdraw funds in the form of BTC. You need to register on the platform first, then deposit funds in BTC and then play the available games. Briefly describe the steps below.
Registration – This step involves registering with a Bitcoin casino and usually only takes a few minutes. Depending on his KYC compliance measures implemented by the casino platform, he may only be asked for a valid email address or other information such as name, phone number, address and proof of identity. Casinos can also offer an extra layer of security through two-factor authentication (2FA). Please note that a KYC compliant platform keeps anti-social elements at bay and its stringent measures serve the best interests of players. However, KYC removes many of the anonymity/privacy aspects of Bitcoin casinos.
Deposit Funds – After confirmation (email and/or other), you need to deposit BTC into your casino account. This can be done by purchasing Bitcoin directly from the casino platform (in fiat and/or altcoin currencies) or by transferring money from your Bitcoin wallet.
Start Playing – With Bitcoin funds in your casino account, you can play real money games on the platform. Casinos may also have sections dedicated to specific Bitcoin games.
Which casino offers the best customer support?
BC.Game
Customer Support: 5/5
If you need to get in touch with an authorized BC Game agent, you can use live chat, email, or three other social media platforms.
With its 24/7 live chat facility, more than 50 agents are stationed on other lines to serve users at any time. As a result, they respond to questions and requests almost immediately.
Alternatively, you can join our Discord community dedicated to BC Game users, send us a DM on Instagram, or tag us on Twitter.
bitstars
Customer Support: 4.8/5
Bitstarz has standards that many cryptocurrency casinos struggle to meet. If you need to reach out to someone for help, their team is there for you 24/7.
Since its launch in 2014, Bitstarz’ live chat feature has accumulated many positive customer reviews. No wonder they have won several awards for their customer support team.
You have two phone lines, both serving players in different time zones. Alternatively, it only took a few hours for Bitstarz to reply via email.
Bitstarz can be found on Facebook and Twitter. They encourage public discussion of software issues.
red dog
Customer Support: 4.8/5
If you need to reach out to someone for help, Red Dog Casino’s qualified agents are available 24/7. Players can be contacted using the live chat feature, dedicated phone lines, or email support addresses.
You can expect lightning-fast responses across the board, regardless of the communication method. Within seconds of sending a live chat request, I was connected to a real person, and in just 6 hours I was connected to someone via email.
Alternatively, you can wait 15-30 minutes before speaking with someone on the phone.
7 bit casino
Customer Support: 4.5/5
7Bit offers comprehensive customer service and players can also get in touch using live chat or email contact options.
Its available channels are designed to handle the pressure of responding to queries quickly and professionally. Time response times were equally impressive.
punt casino
Customer Support: 4/5
Punt Crypto is pretty new to the scene, so let’s loosen up a bit here. We do not offer phone or email support, but our live chat facility is available 24/7. Day or night, agents always answer player questions quickly and accurately.
A few minutes after sending a live chat request, an agent started a conversation. The lack of phone and email support is disappointing, but expect measures to be taken in the near future.
What do you use as parameters for service notes?
In all respects, Bitcoin casino site customer service is professional and responsive. We give bitcoin casinos high marks and make it easy and convenient to get in touch with them.
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